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Five9 Agent client, Chrome, and redirected folders not working together

Posted on June 18, 2019 by Lucas

A client reported issues with the Five9 Agent client not working correctly. The agent.jnlp file would download, and would initially open but would error out before the splash screen went away. After some troubleshooting, we determined that there were three … Continue reading →

Posted in Software

Logitech Harmony One and PleX – jumping by letter using the number pad

Posted on June 18, 2019 by Lucas

For the longest time, I’ve wanted to use Plex to organize my family’s local media but due to our library’s rather large size, it’s been difficult to use for one particular reason: searching. We have a Logitech Harmony One remote … Continue reading →

Posted in Software

Quick Tip: Operation could not be completed (error 0x000006ba). The local print spooler service is not running. Please restart the spooler or restart the machine.

Posted on June 18, 2019 by Lucas

We deployed a number of new machines this week, and we received this error on every single one of them whenever we tried to add printers. If you tried to start the spooler and then tried to add the printer, … Continue reading →

Posted in Software

Error A12E1 when trying to install/upgrade Adobe Creative Cloud Packager

Posted on June 18, 2019 by Lucas

I was getting error A12E1 as soon as the download would finish and the app would try to start installing. While I’m still not sure why it was failing, the solution was pretty simple: Open C:\Users\username\AppData\Local Copy the “CreativeCloudPackager.zip” file … Continue reading →

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