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For the longest time, I’ve wanted to use Plex to organize my family’s local media but due to our library’s rather large size, it’s been difficult to use for one particular reason: searching.

We have a Logitech Harmony One remote which has worked great with Emby and Windows Media Center because using the number pad at the bottom of the remote, you could jump through the media list via letter, similar to the old method of T9 texting. The one thing holding us back from using PleX has been the fact that while everything else on the remote works natively with it, jumping by letter didn’t. This meant manually scrolling through hundreds upon hundred of titles if the movie started with a letter in the middle of the alphabet.

Thanks to DeadEyeFlint on the PleX forums, I finally have a solution!

NOTE: I believe these same instructions will work for Kodi as well, but as I do not use it, I cannot confirm that

Now you should be able to jump from letter to letter, using the keypad on your remote!

We deployed a number of new machines this week, and we received this error on every single one of them whenever we tried to add printers. If you tried to start the spooler and then tried to add the printer, it would just crash again.

After some investigation, it turned out that the VMware Tools software had mistakenly been deployed to these machines (obviously in error, since they are not virtual machines). That in and of itself isn’t a problem – you simply uninstall it and you should be on your way. However what *didn’t* happen during the uninstall was there should have been a registry key deleted which wasn’t and was causing issues.

The key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\ThinPrint Print Port Monitor for VMWare

By deleting that entire key, we could start the print spooler and add the drivers correctly.

I was getting error A12E1 as soon as the download would finish and the app would try to start installing.

While I’m still not sure why it was failing, the solution was pretty simple:

1. Open C:\Users\username\AppData\Local
2. Copy the “CreativeCloudPackager.zip” file from that file to any other location on my computer (I used C:\Temp, but just get it out of that folder)
3. Extract the .zip file
4. Run the extracted Setup.exe file

While I can’t guarantee that it will work for you, it did work for me and since I couldn’t find any other instructions like this online, I thought I’d pass it on.