Category Archives: Quick Tip

Quick Tip: Operation could not be completed (error 0x000006ba). The local print spooler service is not running. Please restart the spooler or restart the machine.

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We deployed a number of new machines this week, and we received this error on every single one of them whenever we tried to add printers. If you tried to start the spooler and then tried to add the printer, it would just crash again.

After some investigation, it turned out that the VMware Tools software had mistakenly been deployed to these machines (obviously in error, since they are not virtual machines). That in and of itself isn’t a problem – you simply uninstall it and you should be on your way. However what *didn’t* happen during the uninstall was there should have been a registry key deleted which wasn’t and was causing issues.

The key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\ThinPrint Print Port Monitor for VMWare

By deleting that entire key, we could start the print spooler and add the drivers correctly.

Quick Tip: Get a list of users logged into a Remote Desktop Services server and then log specific users out

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I discovered this tip on another site this morning but in all my years, I’d never even heard of this method so I thought I’d pass it along in case anyone else was like me.

If you are working from the command line and would like to see all of the users logged into an RDS server, use the following command:

qwinsta /server:SERVERNAME

It will enumerate the list of user IDs logged into that server, and then you can just take the session ID number from the session you want to log off and use:


Quick Tip: Redirect print jobs in MacOSX

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Today I experienced a bit of panic because I was attempting to print a business receipt from a banking webpage and sent it to a printer that I no longer have access to (stupid me, I forgot to remove it from my list when it was discarded). However, instead of losing it and worrying about having to contact my bank during a weekday, what I was able to do was simply open the print queue for the working printer and simply click and drag the print job from one to another to redirect it to the new device. No muss, no fuss.

Then I removed the old printer like I should have done months ago.

Quick Tip: Recover someone’s forgotten Outlook password

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Do you have the need to login to webmail but your user can’t remember their email password?

If you use MailPassView from NirSoft, it will look in the registry and dump out in plaintext the password Outlook uses to login to the mail server.

Be aware that some antivirus software flags it as a false positive, but that’s because in the past it’s been used in malware to steal credentials; there is nothing inherently malicious about it. If it’s critical that you recover the password without resetting it, you may want to disable the computer’s antivirus momentarily to run this app.

Direct link to download: HERE